Privacy Policy for TorqueChem.com
TorqueChem.com (“we,” “our,” or “us”) values the privacy of our users (“you,” “your”) and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make purchases from our e-commerce website.
1. Information We Collect
Personal Information: We may collect personal information such as:
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Name
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Email address
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Mailing address
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Phone number
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Payment and billing information
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IP address
Non-Personal Information: We also gather non-personal information which includes:
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Browser type
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Device information
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Pages visited on our site
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Time spent on site
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Referral source
2. How We Collect Information
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Directly from you: When you register for an account, make a purchase, or contact us.
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Automatically: Through cookies, web beacons, and similar technologies as you navigate our site.
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From third parties: Such as payment processors, shipping companies, or social media platforms if you use those services to interact with us.
3. Use of Information
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To process your orders: Including payment processing, shipping, and order confirmation.
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To improve our services: Understanding user behavior helps us optimize our website and product offerings.
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Communication: Sending you information about your account, order updates, or marketing materials if you’ve opted in.
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Legal compliance: To meet legal obligations or to respond to legal requests.
4. Sharing of Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless:
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We have your consent.
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We need to share it with service providers to facilitate services for you (e.g., payment processing).
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Required by law or to protect our rights, privacy, safety, or property, or that of our users.
5. Cookies
Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. However, disabling cookies might affect how our site functions for you.
6. Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
7. Your Rights
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Access: You can request access to see the personal data we hold about you.
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Correction: You can ask us to correct any inaccurate or incomplete data.
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Erasure: You can request the deletion of your personal data under certain conditions.
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Opt-out: You can opt out of marketing communications at any time.
8. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
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Right to know about personal information collected, sold, or disclosed.
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Right to delete personal information.
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Right to opt-out of the sale of personal information.
9. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 18, we will delete that information as quickly as possible.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
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Email: hello@torquechem.co
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Address: TorqueChem.com, 30 North Gould Street, Sheridan, WY 8280.
By using TorqueChem.com, you consent to our Privacy Policy. If you do not agree with this policy, please do not use our site.
Note: This policy is a basic template. For full legal compliance, especially concerning specific laws like GDPR for EU customers or state-specific laws in the US, it is advisable to consult with legal counsel to customize this policy to your specific business practices and legal requirements.
About Us
TorqueChem is dedicated to providing its customers with best in class research chemicals and access to a knowledgeable team of trained experts to assist them on their research journey.
Torque Chem
30 North Gould Street,
Sheridan, WY 82801.
hello@torquechem.com